The LGvape website (lgvape.com) is a shopping platform where you can browse, select, and order products.
Please ensure you read and agree to these terms and conditions before ordering products or using the site.
Accessing and using this site, including ordering products, means you accept these terms.
Placing an order indicates your acknowledgment and agreement with our Privacy Policy.
2. Agreement to Terms
By accessing and using this site, including creating an account or placing an order, you agree to be bound by these terms and conditions (including our Privacy Policy).
3. Eligibility for Use
We are committed to the responsible service of e-cigarette products and ensure we only sell to individuals of legal age (18 years or older).
By placing an order, you: (a) acknowledge it’s illegal to sell or supply e-cigarette products to or procure them on behalf of someone under 18; (b) confirm you are over 18 and not buying for someone underage.
4. Order Acceptance or Rejection
LGvape reserves the right to terminate products or services, and change specifications and prices without notifying you.
If you cannot provide legal documentation of your age, LGvape cannot supply you with our products.
While we strive for accuracy on our site, LGvape does not guarantee product or service descriptions are accurate, complete, current, or error-free.
5. Payment Policy
You agree to pay for all orders placed through the site.
Currently, we only accept payment via PayPal.
If payment for an accepted order fails, we may notify you of the refusal and cancel your order.
6. Product Delivery
Products are only delivered to individuals at the specified delivery address who are over 18.
For more details on our delivery services, including time frames and areas, see our Shipping & Delivery page. Note that delivery times are estimates and may vary.
7. Cancellation Policy
Orders cannot be canceled once payment has been submitted.
8. Return Policy
Due to hygiene and health reasons, no returns or refunds are accepted for any products purchased on the LGvape website.
9. Incomplete, Damaged, or Incorrect Orders
You have the right to a replacement for significantly faulty goods. Report any damage, inaccuracies, or incompleteness within 2 days of receipt.
10. Privacy Policy
We are committed to complying with privacy laws that set the standard for managing personal information.
Personal information is collected for processing your order and verifying the age for your first order.
Information will only be disclosed to necessary third parties (e.g., Australian Post) and not for any other purposes without mutual agreement.
11. Disclaimer
LGvape reserves the right to modify the site’s terms and conditions, suspend or terminate the site or your use of the site at any time without notice.
You agree that LGvape is not liable to you or any third party for such termination, suspension, or modification. The provisions regarding intellectual property protection, disclaimers, limitation of liability, and dispute resolution will remain in effect even after any such termination, suspension, or amendment.
